FAQ

Shipping 

Please note that below timeframes are approximations and not guarantees. The sometimes wily ways of the courier are unfortunately not under our control

For Christmas Shipping please click HERE

International

Zone 1 New Zealand | 4-6 working days

Zone 2 North America, Western Europe, Asia and the Pacific | 6-13 working days

Zone 3 Rest of the world | 10-15 working days 

Australia

Same City (Sydney) | 1-2 working days

National (rest of Aus) | 2-4 working days

Remote | 5+ working days

 

Packaging

We strive to use recyclable packaging wherever possible. We switched over from plastic satchels to cardboard boxes a while ago and all the pamphlets and wrapping are recyclable. Here is a statement directly from the box manufacturer we use:

"All of our cardboard boxes, for instance, are certified by the Forest Stewardship Council (FSC) or Programme for the Endorsement of Forest Certification (PEFC) and are confirmed 100% recyclable."